We take great pride in 100% customer satisfaction. If for any reason, you're not satisfied with your purchase, we've outlined the following guidelines to help make your return a smooth and seamless experience.
If you're not satisfied with an item that you purchased on Wellandstore, you can initiate a return within 30 days after delivery for a full refund, as long as the item is in its original condition and packaging. An item that has been used or modified in any way may not be returned.
In the unlikely event that an item you ordered arrives damaged or is defective, you may return it for a replacement or a full refund, as long as you report the issue within 30 days after delivery of the item and it was shipped by a small parcel carrier (for example, if it was delivered by UPS or USPS). You will not be
responsible for the shipping costs to return or replace the item.
We encourage you to inspect the packaging of the item before you accept the item from the carrier. If the packaging or the item appears damaged when it arrives, you should take pictures of the damage and you may inform the carrier and refuse delivery. In that case, please report the issue and you can choose to receive a replacement or a refund.